LLPA

Microsoft Dynamics 365 Field Service (MB-240)

Microsoft CoursesDynamics 365 and Power PlatformMicrosoft Dynamics 365 Field Service (MB-240)

Description

Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.

Skills Covered

  • Identify the key components involved in Field Service Implementations.
  • Define the products and services that will be delivered to customers.
  • Determine which pricing options to use in specific scenarios.
  • Determine which resources are required.

Audience

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Course types

Classroom: In-Person
Full-day instructor-led training delivered in the classroom (public) or at your offices (private). Training takes place Monday through Friday. Includes complete course coverage.

Classroom: Virtual
Virtual instructor-led training delivered online. Training takes place in the form of sessions between Monday and Friday. Includes complete course coverage.

Hybrid: In-Person or Virtual
A combination of online study and 2-days virtual or classroom live-based exam prep workshops. These courses are delivered in a blended format, consisting of 4-6 weeks self-study, plus full 2-days instructor-led workshops per person per exam.

Live-Virtual (MyDigicomp)
The live virtual course is scheduled over a period of 3-4 weeks. During this time 6-8 instructor-led contact sessions of 3 hours each take place. This time is indicated on the respective course as 3-4 days. When you click on “Timetable” during the booking process, you will already see when the next live sessions will take place. Of course, these sessions are recorded and made available to students at the end of the course. During these 3-4 weeks, students will always have direct access to the expert instructor and can ask questions if something is not clear during self-study. We call this aspect mentoring. Everything takes place on one Microsoft Team channel per class. During this time students will have access to all sessions and information within the class. After those 3-4 weeks, students receive and additional week to prepare and then take the test, either in-class or at home.

Course Type

Virtual or In-Person

Online course delivery format focuses on exam prep and is delivered in a very condensed format. Candidates are required to complete pre-course material before attending the instructor-led online sessions.

Exam

Available on Request

For more information:

Visit the LLPA Members Page

No dates for your country? E-mail publicschedule@thellpa.com and send in your request.

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